How Our Privacy Policy Applies
Our Privacy Policy covers data you provide when opening an account, completing phone verification, contacting support, or checking a cashier status. It also covers technical details created when your browser loads pages, such as device signals, session records, and cookie preferences. We use these details to
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protect account access, match a payment reference, investigate a stalled wallet status, and keep policy records accurate. DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references may appear in transaction records so we can reconcile your request. We do not ask you to send unnecessary
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personal details through a public channel. Access and eligibility depends on local law; where local law permits, you can use the contact route described below to ask about your data or request a change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.